We have developed and implemented KEY ACCOUNT MANAGEMENT principles into our business, placing us at an advantage when offering a corporate travel management service. A dedicated Key Account Manager will be assigned to your account, whose responsibility may include:

• Discussion of financial models and formalised savings.
• Relationship management, including workshops and quality control meetings.
• Travel policy management.
• Customer satisfaction management, including service level agreement maintenance.
• Preferred supplier management.
• Management of Client and Customer Profiles.
• Management information reports.